Frequently Asked Questions
Everything you need to know about your daily caffeine fix.
How long does shipping take for my coffee order?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, ensuring your beans arrive fresh at your doorstep.
Are Impulse Coffees ethically sourced?
Absolutely. We pride ourselves on sourcing high-quality beans from sustainable farms that prioritize fair wages and environmental stewardship.
Can I return my coffee if I don't like the flavor?
Due to the perishable nature of our products, we cannot accept returns on opened coffee. However, if there is an issue with your order or quality, please contact our support team for a resolution.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer coffee subscriptions?
Yes! You can subscribe to your favorite blends and save 15% on every order. You have the flexibility to choose delivery frequency and can cancel at any time.
Is your coffee ground or whole bean?
We offer both! You can select your preferred grind size—from coarse for French Press to fine for Espresso—or choose whole bean to grind fresh at home.